Electronic GST service requires proven communication of an order's contents before appeal limitation begins; portal uploading alone is insufficient.
Section 169 provides alternative service modes under clauses (a) to (e), while service by affixation is available only where other modes are impracticable. Its deemed-service fiction applies to specified physical modes and cannot be extended to email or documents uploaded to the Common Portal. For appeal limitation, communication under Section 107 requires actual or legally established constructive knowledge of the adjudication order's contents; mere electronic dispatch or uploading, without verifiable access or acknowledgement, is insufficient. Where physical and electronic service are asserted, the offline communication date prevails unless disproved. Adjudication orders were liable to be reopened on prescribed pre-deposit, preserving notice, document-access, reply and hearing rights.
Issues: (i) Whether the modes of service under Section 169 of the State and Central GST Acts are hierarchical, and whether uploading a notice or order on the Common Portal or sending an electronic communication attracts deemed service; (ii) Whether electronic uploading or dispatch, without proof that the assessee accessed the document or its contents, constitutes effective communication for commencement of limitation under Section 107.
Issue (i): Whether the modes of service under Section 169 of the State and Central GST Acts are hierarchical, and whether uploading a notice or order on the Common Portal or sending an electronic communication attracts deemed service.
Analysis: Section 169(1)(a) to (e) provides alternative modes available to the revenue authorities; only service by affixation under clause (f) is conditional upon the other modes being impracticable. The statutory fiction under Section 169(2) and (3) expressly concerns tendering, publication, affixation and speed post, but does not extend to service by e-mail or by making documents available on the Common Portal. A legal fiction cannot be enlarged beyond its express statutory purpose. The Information Technology Act recognises electronic records and governs dispatch and receipt, but does not expand the GST Act's limited fiction of deemed service.
Conclusion: The modes in Section 169(1)(a) to (e) are not hierarchical; however, uploading on the Common Portal or electronic dispatch does not by itself create deemed or constructive service. This conclusion is in favour of the assessee.
Issue (ii): Whether electronic uploading or dispatch, without proof that the assessee accessed the document or its contents, constitutes effective communication for commencement of limitation under Section 107.
Analysis: Section 107 makes limitation run from communication of the adjudication order, which requires actual or constructive knowledge sufficient to enable compliance or challenge. GSTN could establish only uploading or dispatch, not when the assessee retrieved, downloaded, opened or viewed the notice or order; nor did the e-mail alerts contain the complete adjudication orders. Receipt under Sections 12 and 13 of the Information Technology Act falls short of effective communication where no acknowledgement or verifiable access record exists. Where an assessee declares that an appeal is filed within time from actual communication, the revenue bears the burden of proving an earlier actual communication. Where both physical and electronic service are claimed, the date of offline or physical communication prevails unless disproved.
Conclusion: In the prevailing system, electronic uploading or dispatch without proof of actual or constructive communication of the document's contents does not commence the appeal limitation under Section 107. This conclusion is in favour of the assessee.
Final Conclusion: The impugned adjudication orders were liable to be reopened before the original adjudicating authorities upon the prescribed pre-deposit, preserving the petitioners' opportunity to receive the notices and relied-upon documents, submit replies and obtain a hearing.
Ratio Decidendi: A statutory deeming fiction for service cannot be extended to electronic modes omitted from its terms, and limitation for an assessee's statutory appeal begins only upon actual or legally established constructive communication of the adjudication order.