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Issues: Whether a dispute had arisen between the parties, despite no final termination order having been passed, so as to enable the respondent to invoke Section 9 of the Arbitration and Conciliation Act, 1996.
Analysis: The expression "dispute" is not defined in the Act, and its ordinary meaning was applied. A dispute was held to arise when one party asserts a claim and the other party refutes it; a formal final order is not essential for the existence of a dispute. On the facts, the show cause notice alleging lapses in the dealership was met by a reply and personal hearing in which the respondent denied the allegations and sought withdrawal of the notice. That assertion and denial was sufficient to constitute a dispute under the dealership arrangement and to permit recourse to Section 9 before commencement of arbitral proceedings.
Conclusion: The respondent was entitled to invoke Section 9 of the Arbitration and Conciliation Act, 1996, and no jurisdictional error was shown in the order under challenge. The appeal failed.