Quality complaints mechanism enables conciliatory investigation and statutory sanctions for export-import nonconformity under trade regulations. An administrative mechanism under the Foreign Trade Policy provides for handling quality complaints and trade disputes arising in cross-border transactions (excluding purely domestic or purely foreign disputes). Exporters and importers must declare and certify value, quality and specifications in customs documents and comply with compulsory quality control/pre-shipment inspection where applicable. Regional DGFT Committees (CQCTD) will investigate and attempt amicable settlement, with technical assessment and statutory sanctions under the Foreign Trade (Development & Regulation) Act and Foreign Trade (Regulation) Rules available when required.
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Provisions expressly mentioned in the judgment/order text.
Quality complaints mechanism enables conciliatory investigation and statutory sanctions for export-import nonconformity under trade regulations.
An administrative mechanism under the Foreign Trade Policy provides for handling quality complaints and trade disputes arising in cross-border transactions (excluding purely domestic or purely foreign disputes). Exporters and importers must declare and certify value, quality and specifications in customs documents and comply with compulsory quality control/pre-shipment inspection where applicable. Regional DGFT Committees (CQCTD) will investigate and attempt amicable settlement, with technical assessment and statutory sanctions under the Foreign Trade (Development & Regulation) Act and Foreign Trade (Regulation) Rules available when required.
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