Customs cargo provider approval proceedings require notice, inquiry, defence, cross-examination, representation, penalties for contraventions, and appellate review.

Suspension or revocation of a Customs Cargo Service provider's approval requires written notice of the grounds, at least thirty days for a written defence, and an inquiry into disputed grounds. The provider may seek a personal hearing, cross-examine supporting witnesses, and receive written reasons where proposed evidence is rejected. Following an inquiry report, the provider must receive a copy and at least thirty days to make representations before orders are passed. Contraventions, abetment, and failure to discharge required duties attract a monetary penalty, with an appeal available to the appellate tribunal.

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