Administrative control over consumer commissions enables oversight, uniform procedures, monitoring, and reporting while preserving quasi judicial independence.

The National Commission may set standards and exercise administrative control over State Commissions-monitoring disposals and pendency, investigating allegations against members, issuing directives for uniform hearing procedures and document handling, and overseeing functioning by inspection-while respecting their quasi judicial freedom; a monitoring cell will assist this oversight. State Commissions exercise analogous administrative control over District Commissions, and both levels must furnish prescribed information, including case pendency, to the Central or State Governments periodically or as required.

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