Securities and Exchange Board of India {KYC (Know Your Client) Registration Agency} Regulations, 2011 Chapter III FUNCTIONS AND OBLIGATIONS OF KRA AND INTERMEDIARY
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Grievance redressal: KRA must resolve investor complaints promptly under Board-prescribed timelines; Board may appoint a monitoring body. The regulation requires KYC Registration Agencies to promptly redress investor grievances within a Board-prescribed timeframe and manner, and authorizes ... Summary
Grievance redressal: KRA must resolve investor complaints promptly under Board-prescribed timelines; Board may appoint a monitoring body.
The regulation requires KYC Registration Agencies to promptly redress investor grievances within a Board-prescribed timeframe and manner, and authorizes the Board to recognize a corporate body to handle and monitor the grievance redressal process including oversight of timelines and procedures.
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