Insurance outsourcing safeguards require insurers to retain service execution and engage web aggregators through written, channel-limited arrangements.

Insurance outsourcing to Insurance Web Aggregators may be undertaken at insurers' discretion, while execution of services remains a core activity of insurers. Each insurer-IWA relationship must be governed by a written contract covering material terms, including service charges and the parties' rights, responsibilities, and expectations. IWAs may undertake insurance outsourcing activities for insurers only through telemarketing and distance-marketing modes.

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