Distance insurance marketing requires consent-based solicitation, Authorized Verifier controls, standardized disclosures, secure records, and compliance monitoring. Insurance Web Aggregators may conduct telemarketing and distance-mode insurance solicitation only after telemarketer registration and through Authorized ... Summary
International Financial Services Centres Authority (Insurance Web Aggregator) Regulations, 2022
Insurance Web Aggregators may conduct telemarketing and distance-mode insurance solicitation only after telemarketer registration and through Authorized Verifiers. Solicitation must arise from website-generated leads, obtain express Prospect consent for outbound calls, use standardized scripts, provide complete product disclosures, and be based on need analysis. IWAs must avoid exclusive promotion of an insurer, preserve call and verifier records, and remain accountable for Authorized Verifier conduct. Insurers must retain distance-sale records, undertake verification calls, and issue policies with prescribed transcripts and servicing information.
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