Grievance and complaint handling rules updated under insolvency law, with revised definitions and board-notified complaint format.

X X   X X   Extracts   X X   X X

Full Text of the Document

X X   X X   Extracts   X X   X X

....The grievance and complaint handling framework under the Insolvency and Bankruptcy Board of India Regulations, 2017 is amended to align the definition of "service provider" with clause (31A) of section 3 of the Insolvency and Bankruptcy Code, 2016. The complaint procedure is also streamlined by replacing the prescribed Form A with such format as notified by the Board, and Form A is omitted from the regulations. The amendments take effect on publication in the Official Gazette.....