Customs Chennai ends Service Centres by June 2025; all document submissions must use online webforms

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....The customs authority announced the discontinuation of all Service Centres for document submission effective 30.06.2025. Thereafter, all filings previously made through Service Centres must be completed exclusively via newly developed webforms, signaling a transition to a fully online, self-service system. This procedural change aims to enhance operational efficiency, transparency, and facilitate ease of doing business for Custom Brokers, Importers, Exporters, and other stakeholders. Trade members are advised to familiarize themselves with the webform process and consult the user manual provided on the official portal. Any difficulties encountered during this transition must be reported to the customs office for resolution.....