Streamlining Export Grievances in India: The Launch of 'e-SAMADHAAN' Portal

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....of grievances pertaining to exports - reg. This Public Notice from the Office of the Commissioner of Customs (NS-IT) at Jawaharlal Nehru Custom House, Nhava Sheva, Maharashtra, announces the launch of the 'e-SAMADHAAN' portal. This portal is designed for the redressal of grievances related to exports, addressing issues faced by exporters and customs brokers. Key Issues and Findings: * ....

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....cerned section of the NS-II (Export) Commissionerate is committed to addressing these grievances within 48 hours. In cases where external agency intervention is required (e.g., DGARM, GST Commissionerate, Directorate General of Systems), an interim reply with a timeline for issue resolution is provided. * Limitations of the Portal: The information on the 'e-SAMADHAAN' portal is meant f....