TaxTMI 
TaxTMI 
Publishing Investor Charter and Disclosure of Investor Complaints by Merchant Bankers on their Websites for public offers by REITs and InvITs
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....n the Investor Grievance Redressal Mechanism, it has also been decided that all the registered Merchant Bankers shall disclose on their respective websites, the data on complaints received against them or against issues dealt by them and redressal thereof, on each of the aforesaid categories separately as well as collectively, latest by 7th of succeeding month, as per the format enclosed at Annexure - B to this circular. 5. The provisions of this circular shall come into effect from January 01, 2022. 6. This circular is being issued in exercise of powers conferred under Section 11(1) of the Securities and Exchange Board of India Act, 1992, Regulation 33 of the REIT Regulations and Regulation 33 of the InvIT Regulations. 7. This circular is available on the website of the Securities and Exchange Board of India at www.sebi.gov.in under the category "Legal" and under the drop down "Circulars". Yours faithfully, Deena Venu Sarangadharan Deputy General Manager Department of Debt and Hybrid Securities Tel No. 022-2644-9266 Email - [email protected] ============= Document 1 PUBLIC ISSUE OF InvITs Annexure - A VISION STATEMENT To continuo....
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....th SEBI Till issue closure date Till issue closure date Advertisement on subscription Within 10 days and basis of allotment investment manager, Sponsor Stock Exchanges website Stock Exchanges website Address given in Offer Document Website of the InvIT, sponsor, investment manager and stock exchanges Allotment status and allotment completion of basis of By email / post 9 advice allotment Page 2 of 10 RIGHTS OF INVESTORS 1. Investors can request for copy of offer document to any of the lead manager till closing of the offer. 2. Investors are allowed to modify and only upward revise their bids during the period the issue is open. 3. Right to inspect the material documents during the issue. 4. If allotted units, all Rights as a Unitholder (as per Offer Document) DO's and DON'Ts FOR INVESTORS DO'S FOR THE INVESTORS 1. Check eligibility to apply as per the terms of the Offer Document and under Applicable Laws and approvals; 2. Submit the Bids (other than Anchor Investors) through the ASBA process only 3. Bid within the Price Band; 4. Ensure the bid cum application form has complete details of the Bidd....
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....ount in cash, by money order or postal order or stock invest and in relation to ABSA Bidders, in any other mode other than blocked amounts in the ASBA Accounts; 6. Do not send Bid cum Application Forms by post and only submit the same to a Designated Intermediary at a Bidding Centre; Page 3 of 10 7. Do not fill up the Bid cum Application Form such that the Units Bid for exceed, the Offer Size or investment limits, or the maximum number of Units that can be held or the maximum amount permissible under applicable laws or under the terms of the Offer Document; 8. Do not submit more than five Bid cum Application Forms per ASBA Account; 9. Do not submit the GIR number instead of the PAN 10. Do not submit the Bid for an amount more than funds available in your ASBA Account; 11. Do not submit Bids on plain paper or on incomplete or illegible Bid cum Application Forms or on Bid cum Application Forms in a colour prescribed for another category of Bidders; 12. Do not submit a Bid in case you are not eligible to acquire Units under applicable law or your relevant constitutional documents or otherwise; 13. Do not Bid if you are not competent to cont....
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....ed above 1. Letter or e-mail from the investor addressed to the lead manager at its address or e-mail ID mentioned in the offer document, detailing nature of grievance, details of application, details of bank account, date of application etc. 2. Letter or e-mail from the investor addressed to the issuer, registrar to the issue, stock exchanges, at their address or e-mail ID mentioned in the offer document, detailing nature of grievance, details of application, details of bank account, date of application etc. 3. On SEBI SCORES platform. Nature of enquiries for which the Lead manager shall endeavour to resolve such enquiries/ queries promptly during the issue period. 1. Availability of application form 2. Availability of offer document 3. Process for participating in the issue/ mode of payments 4. List of SCSBs/ syndicate members 5. Date of issue opening/ closing/ allotment/listing 6. Technical setbacks in net-banking services provided by SCSBs 7. Any other query of similar nature RESPONSIBILITIES OF INVESTORS 1. Read and understand the terms of offer documents, application form, and issue related literature carefully and full....
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.... where available 1 Filing of draft offer document by 0 Trust for public comments Track record of IPOS (3 years) Listing date 3 Details of Strategic Investors Before filing OD Websites of SEBI, Stock Exchanges, Lead Managers Lead managers website In the Offer Document 4 Details of anchor investors allotment 1 day before issue opening date Website of Stock Exchanges, IM, Sponsor, Lead Manager 5 relevant financial ratio 6 Issue opening date 7 Availability of application forms 8 Availability of material documents Till issue closure date for inspection by investors Price band Advertisement and 2 working days before IPO Website of Stock Exchanges, opens After 5 working days after filing of OD with SEBI Till issue closure date IM, Sponsor Stock Exchanges website Stock Exchanges website Address given in Offer Document 9 basis of allotment 10 Advertisement on subscription and Within 10 days Allotment status and allotment completion of basis of By email / post Website of the TRUST, sponsor, manager and stock exchanges advice allotment Page 6 of 10....
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....ccount held in joint names. 14. Ensure that the signature of the First Bidder in case of joint Bids, is included in the Bid cum Application Forms; 15. Ensure that the category and the Bidder status is indicated; 16. Submit revised Bids at the same Bidding Centre of a Designated Intermediary, through which the original Bid was placed and obtain a revised Acknowledgement Slip, as the case may be; DON'TS FOR THE INVESTORS: 1. Do not Bid for lower than the Minimum Bid Size; 2. Do not submit a Bid without payment of the entire Bid Amount; 3. Do not Bid less than the Floor Price or higher than the Cap Price; 4. Do not Bid on another Bid cum Application Form after you have submitted a Bid; 5. Do not pay the Bid Amount in cash, by money order or postal order or stock invest and in relation to ABSA Bidders, in any other mode other than blocked amounts in the ASBA Accounts; Page 7 of 10 6. Do not send Bid cum Application Forms by post and only submit the same to a Designated Intermediary at a Bidding Centre; 7. Do not fill up the Bid cum Application Form such that the Units Bid for exceed, the Offer Size or investment limits, or the maxim....
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....itional information related to the grievance, wherever required 6 LM to respond to the investor with the reply Upto X+3 7 Best efforts will be undertaken by lead manager to respond to the grievance within T+30 Nature of investor grievance for which the aforesaid timeline is applicable 1. Delay in unblocking of funds 2. Non allotment / partial allotment of securities 3. Non receipt of units in demat account 4. Amount blocked but application not bid 5. Application bid but amount not blocked 6. Any other grievance as may be informed from time to time Mode of receipt of investor grievance The following modes of receipt will be considered valid for processing the grievances in the timelines discussed above 1. Letter or e-mail from the investor addressed to the lead manager at its address or e-mail ID mentioned in the offer document, detailing nature of grievance, details of application, details of bank account, date of application etc 2. Letter or e-mail from the investor addressed to the issuer, registrar to the issue, stock exchange, at their address or e-mail ID mentioned in the offer document, detailing nature of grievan....