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Outsourcing by Depositories

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....for outsourcing to be followed by all the intermediaries registered with SEBI. 2. The Depository System Review Committee (DSRC) examined the outsourcing practice followed by the Depositories on various parameters. Based on recommendations by DSRC, the depositories are advised to ensure the following: i. Depositories shall formulate and document an outsourcing policy duly approved by their Board ....

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.... g. Provision of internet based facilities for access to demat accounts and submitting delivery instructions. h. Ensuring continuous connectivity to DPs, RTAs, Clearing Corporations and other Depository. i. Monitoring and redressal of investor grievances. j. Inspection of DPs and RTAs. k. Surveillance Functions. l. Compliance Functions. iii. Core IT (Information Technology) support in....

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Full Text of the Document

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....e. vii. An effective monitoring of the entities selected for outsourcing shall be done to ensure that there is check on the activities of outsourced entity. Depositories shall strive to automate their processes and workflows to the extent possible which shall enable real time monitoring of outsourced activities. Audit viii. The outsourcing policy document shall act as a reference for audit of t....