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Clarifications on Trade Facilitation Measures

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.... Exporters/Importers All Export Promotion Councils Subject :  Clarifications on Trade Facilitation Measures Reference is invited to Trade Notices No. 12/2015 dated 13.01.2016 and No. 14/2015 dated 19.01.2016 wherein the endeavour of DGFT to move towards an IT enabled paperless and personal contact free environment to achieve the objectives of maintaining efficiency, absolute in....

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....e notice clearly envisaged a facility for documentary submissions at the reception desk and personal meetings with senior officers to have concerns addressed if applicants still felt the need to do so. In light of reports of the unconstructive interpretation of the notice made in some quarters, it is reiterated that no person is to be denied an opportunity to meet with an officer in any DGFT offic....

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..../ place. The duration may be extended as required. During this period concerns / pending issues of applicants raised by them will be addressed by the officers / staff concerned who will make themselves accessible in the meeting room. If the officer / staff member concerned is not available on a particular day, the designated link officers / staff member shall address the concerns / issues. To the ....