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Action-Plan to evolve non-adversarial indirect tax administration

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....on-adversarial indirect tax administration-reg. The Citizens' Charter of C.B.E. & C. is a declaration of our mission, values and standards to achieve excellence in the formulation and implementation of Customs, Central Excise and Service Tax policies and enforcement of cross border controls for the benefit of trade, industry and other stakeholders. One of the key objectives of the Department is....

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....references/communications received from the trade are acknowledged promptly. To this end, a centralised computerized system for receipt/dispatch of dak may be put in place so that status can also be monitored centrally. (iii)   Priority processing of representations/communications received from taxpayers : It is the mission of C.B.E. & C. to administer indirect taxes collection ....

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....to the standards of service delivery prescribed under Sevottam. Sevottam compliant formations may ensure strict adherence to the timeframes indicated therein. The other field formations which are in the process of certification are advised to implement the standards immediately without awaiting BIS certification. 4. The Board is also in the process of (i)    Simplif....