Power to specify procedure and processes

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....ell in an automated and mechanised environment, including specifying the procedure, formats, standards and processes in respect of the following matters, namely:- (a) form of correction statement of tax deducted at source; (b) the manner of verification of correction statement of tax deducted at source; (c) receipt of correction statement of tax deducted at source; ....

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....lay of relevant details of tax deduction or refunds to the taxpayer or deductor, as the case may be, and facility of download of relevant information; (k) call centre to answer queries and provide taxpayer services, including outbound calls to a deductor requesting for clarification to facilitate the processing of the statement of tax deducted at source filed; (l) provision of gr....