1997 (11) TMI 421

X X   X X   Extracts   X X   X X

Full Text of the Document

X X   X X   Extracts   X X   X X

.... Vivek Agrawal for the Appellant. Deepesh Joshi for the Respondent. ORDER Rajwade, Member - This appeal is directed against order dated 13-1-1995 of the District Consumer Disputes Redressal Forum (District Forum) Bhopal in Complaint Case No. 245 of 1993. 2. The facts of the case briefly stated are that complainant having failed to receive unit certificates, wrote a letter to the opposi....

X X   X X   Extracts   X X   X X

Full Text of the Document

X X   X X   Extracts   X X   X X

.... they were not aware of the proceedings in the forum after their reply. If they had been given the opportunity to clarify, they would have willingly and gladly done so. However, the District Forum, proceeded ex parte in the matter. At the out- set the appellants made an application on 7-8-1995 to join Smt. B. Mudgal and Smt. S. Dube as complainant Nos. 2 and 3 in the interest of justice. The Commi....

X X   X X   Extracts   X X   X X

Full Text of the Document

X X   X X   Extracts   X X   X X

.... the unit certificates despatched by them have been returned undelivered by Postal Authorities. They have now been despatched on 30-12-1992. The appellants have further averred that the District Forum probably failed to appreciate the enormous volume of work involved in despatching certificates and also the amount of care and precision involved in the task which the appellants were performing. The....

X X   X X   Extracts   X X   X X

Full Text of the Document

X X   X X   Extracts   X X   X X

.... 4. Haying heard both the parties and having perused the record of the case including the order of the District forum and the appeal memo, we are of the opinion that the appeal must succeed. The appellants have brought on record the enormous amount of work done by them to despatch the certificates, the care taken by them and the amount of precision required, which they attend to. They have also de....