January 14, 2026
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Firstsource acquires TeleMedik to expand clinical and utilization management services across U.S. payer-provider networks and enhance digital care.
Firstsource Solutions' acquisition of TeleMedik integrates TeleMedik's Puerto Rico and U.S. operational footprint with Firstsource's AI and automation platform to expand end-to-end clinical services. The combined organization will deliver a unified operating model across intake, prior authorization, integrated clinical review, care and disease management, population health, and telemedicine, aiming to improve speed-to-decision, clinical consistency, member outcomes, and administrative efficiencies for Medicaid, Medicare Advantage, dual-eligible, Spanish-speaking, and underserved populations.