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        <h1>Income Tax Department Prioritizes Timely Grievance Redressal and Service Delivery with Enhanced Systems and ASK Centers Nationwide.</h1> The Income Tax Department's Central Action Plan 2015-16 emphasizes timely grievance redressal and service delivery as key priorities. Utilizing multi-layered systems like CPGRAMS and Aayakar Seva Kendras (ASK), the department has improved its grievance disposal rate to 85% from April 2014 to July 2015. With 250 ASK Centres established nationwide and plans for 58 more, the department is enhancing service delivery through training and tenure stability for ASK officials. Despite a 65% disposal rate for rectification applications in the first quarter of the current financial year, efforts are ongoing to expedite these processes, ensuring timely taxpayer services.

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