https://www.taxtmi.com/news?id=14773 Timely grievance redressal and enhanced public service delivery are prioritized through a multi-layered grievance redressal mechanism using centralised online portals, taxpayer service centres, and processing-centre grievance handling. The Department is expanding service centres, instituting training and tenure certainty for centre staff, and improving systems to expedite disposal of rectification applications. Performance monitoring targets improved disposal rates, reduced pendency, and time-bound quality service through periodic review and process reform. en-us Wed, 29 Jul 2015 14:10:19 +0530 Wed, 29 Jul 2015 14:10:19 +0530 TaxTMI RSS Generator https://www.taxtmi.com/news?id=14773 Timely grievance redressal and enhanced public service delivery are prioritized through a multi-layered grievance redressal mechanism using centralised online portals, taxpayer service centres, and processing-centre grievance handling. The Department is expanding service centres, instituting training and tenure certainty for centre staff, and improving systems to expedite disposal of rectification applications. Performance monitoring targets improved disposal rates, reduced pendency, and time-bound quality service through periodic review and process reform. News - Wed, 29 Jul 2015 14:10:19 +0530 https://www.taxtmi.com/news?id=14773