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August 21, 2026
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Customer experience analytics enables banks to convert real-time feedback into operational improvements across high-value customer journeys.
Customer experience analytics is used in banking to transform customer data and real-time feedback into operational improvements across key customer journeys. Operational teams retain responsibility for strategy and execution, supported by in-house analytics and technology platforms for multi-channel journey mapping, journey analytics and prioritisation of high-value customer segments. AI-driven customer experience management tools capture customer signals, analyse journey performance and operationalise actionable insights across teams.
August 21, 2026
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Predicate-offence dependency limits retrospective addition of old FIRs to preserve money-laundering proceedings after the original scheduled offence is closed.
Predicate-offence dependency under the Prevention of Money Laundering Act requires an ECIR to rest on a subsisting scheduled offence. Closure of the FIR forming its basis through an accepted cancellation report prevents continuation of money-laundering proceedings unless that closure is overturned. A previously registered FIR cannot be belatedly added merely to preserve an existing ECIR and coercive powers. Where statutory requirements are met, an independently registered ECIR may be required. Expansion of an ECIR cannot rest solely on tenuous factual links between successive disputes.
August 21, 2026
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Indian rupee export invoicing rules now permit overseas contracts and invoices in rupees or foreign currency for eligible destinations.
Foreign Trade Policy provisions were amended to facilitate invoicing of overseas exports and receipt of export payments in Indian rupees. For exports to countries outside the Asian Clearing Union, export contracts and invoices may be denominated in Indian rupees or any foreign currency, replacing the earlier general requirement that export earnings be received in a freely convertible currency. The applicable requirements vary according to the destination country.
August 21, 2026
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Dealer inventory financing supports working-capital flexibility, vehicle inventory management and electric-vehicle network expansion for authorised dealers.
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August 21, 2026
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Sugar supply pressures drive festive-season price increases as imports, stockholding limits and ethanol diversion shape market conditions.
Sugar prices in Bengal have risen sharply ahead of the festive season, with higher prices also affecting jaggery and other sugar-derived products. Supply constraints, mill stock releases, lower production in Brazil, ethanol diversion and possible hoarding have been identified as contributing factors. Raw-sugar imports have been permitted to augment availability, while stockholding restrictions limit inventories of specified bulk consumers. Lower projected closing stocks and possible future production effects from El Nino may sustain pressure on sugar availability and increase costs for sweetmeat producers.
August 21, 2026
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Foreign currency inflows and FCNR(B) deposits supported rupee sentiment, while oil prices and geopolitical risks constrained currency strength.
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August 20, 2026
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August 20, 2026
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Provincial alcohol sales restrictions remain subject to economic impact assessment under proposed bilateral trade agreement negotiations.
Provincial control over alcohol distribution remains distinct from federal trade-making authority. Quebec retains authority over whether United States alcohol is offered through its government-controlled liquor distribution system, despite lacking a veto over a bilateral trade agreement. Federal requests to restore United States alcohol to retail shelves cannot compel provincial action. Proposed trade commitments also concern restrictions on United States agricultural products and Canada's dairy import regime, which applies lower tariffs within designated import volumes and higher duties beyond those volumes.
August 20, 2026
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Electoral-roll verification found no reported cases of specified foreign nationals receiving identity-linked benefits or voter registration.
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August 20, 2026
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Raw sugar tariff-rate quota permits duty-free imports while bulk consumers face consumption-based sugar stockholding limits.
Raw sugar imports are permitted duty-free under a tariff rate quota until 31 October 2026, with online allocation to eligible millers and refiners having functional refining capacity. Applicants must provide a refining-capacity declaration and supporting Consent to Operate; preference applies to importers undertaking timely completion of imports, while non-utilisation or failure to surrender allocations constitutes non-compliance. Bulk sugar consumers meeting the prescribed consumption threshold are subject to a stock cap of 15 days' consumption from 1 September to 30 November 2026.
August 20, 2026
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Duty-free raw sugar imports under tariff rate quota seek to improve domestic supply and contain rising sugar prices.
Duty-free import of 10 lakh metric tonnes of raw sugar is permitted under a tariff rate quota until 31 October 2026. The import-policy measure seeks to increase domestic raw-sugar availability and restrain rising local prices amid reduced opening stocks. Price-containment measures also include a stockholding limit for bulk consumers using more than 10 tonnes of sugar monthly, restricting holdings to 15 days' consumption.
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Multi-Currency EEFC settlements let exporters retain foreign earnings and choose conversion timing for overseas payment obligations.
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August 20, 2026
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Pakistan has sought a proposed Exchange Stabilisation Support Facility to reinforce foreign-exchange stability and signal currency resilience to international capital markets. The strategy seeks to reduce reliance on short-term bilateral loans, deposits and rollovers by moving towards market-based financing with longer repayment periods. Improving sovereign creditworthiness through engagement with credit-rating agencies is intended to facilitate international market access, lower borrowing costs and enable longer-maturity debt raising.

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Customs, DGFT & SEZ

Minutes of the March 26, 2014 Meeting of the Technical Advisory Committee on Monetary Policy

April 25, 2014

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The thirty sixth meeting of the Technical Advisory Committee (TAC) on monetary policy was held on March 26, 2014 in the run up to the First Bi-monthly Monetary Policy Review of 2014-15 on April 1, 2014.The main points of discussion in the meeting are set out below.

1. Most of the Members were of the view that global growth is likely to be better than anticipated, led by advanced economies, especially the US, while growth impulses are still relatively weak in the emerging market economies. In the US, of the two targets indicated by the Federal Reserve – inflation at 2 per cent and unemployment at 6.5 per cent – the unemployment target may be hit earlier, leading to wage pressures, and hence inflation. As a result, the Fed may raise interest rates earlier than is being anticipated. Some Members were of the view that global recovery may be weaker than expected.

2. On the domestic front, Members’ outlook was that real GDP growth will be muted. The manufacturing sector is stagnant. Since exports and imports are declining, the manufacturing outlook is also weak. Members sensed that investment may pick up as stalled projects take off after the election results. This could raise the output-capital ratio as well as potential output and savings. If revival in growth is driven by a pick-up in investment, without matching revival in savings, there could be larger imbalances. The composition of growth, therefore, becomes important.

3. Members expressed concern on inflation in India being persistently higher than in other countries. On the inflation outlook, most of the Members noted that moderation in vegetable prices drove the recent softening of headline inflation and this is unlikely to be sustained. There are clear upside risks, such as suppressed pricing in electricity, LPG and diesel; impact of hailstorms on potato prices, if not on onion; increase in NREGA employment guarantee by 50 days; and decline in female labour force participation. Inflation excluding food and fuel is sticky since inflation in housing, education and medical care is still elevated. As the economy picks up, there will be an increase in these components and inflation may surge again after October/November 2014. Members cautioned that the Reserve Bank needs to be watchful of the decline in CPI to ascertain if the decline is likely to be on a sustained basis. One Member was of the view that consumer price inflation may soften to 7 per cent or even less, with the rate of growth in wages also likely to decline. According to this Member, inflation persistence factors could be food inflation and the fiscal deficit. High food inflation influencing nominal wage growth but not vice versa, implies that autonomous factors drive food prices. The shift in land utilisation by as much as 10 per cent of total cultivable area away from traditional agriculture and in favour of vegetables should help soften the inflation momentum, but for short-run blips, like hailstorms/unseasonal rains.

4. On the external sector, some Members noted that current account deficit risks, given sluggish financial savings, cannot be ignored. In the near-term, external sector risks might have eased because of the increase in forex reserves over the last six months. In the medium-term, however, the risk of capital outflows remains and may materialise if the US Fed raises interest rates earlier than is currently anticipated. Other Members expected a surge in foreign currency inflows going forward, which would put upside pressure on the rupee. They cautioned against a policy of allowing the real exchange rate to appreciate. While exchange rate appreciation may help in lowering inflation, it is not good for the economy in general as some categories of exports are highly sensitive to real appreciation, and there is a current account deficit. One Member was of the view than an exchange rate below ` 60 per US$ could hurt manufacturing growth because of severe import competition. Some Members were of the view that the Reserve Bank must actively intervene in the foreign exchange market to prevent excessive exchange rate appreciation. On the other hand, some other Members questioned the need for intervention when capital inflows are large. They were of the opinion that when inflows are good, firms should be allowed to adjust their balance sheets rather than the Reserve Bank intervening in the market. Reserves should only be used to manage volatility and not the level of the exchange rate.

5. On policy action, all Members unanimously recommended that status quo be maintained in the policy. Members listed upside risks to headline inflation in the near term which provide the rationale for a pause: high order of political and economic uncertainty engendered by the forthcoming national elections; the policy stance not being tight enough as the real policy rate is still negative; anchoring inflation expectations; sticky core CPI; and the large fiscal deficit. To manage the risks associated with capital outflows, most of the Members recommended that the Reserve Bank should focus on building up foreign exchange reserves. One Member recommended that the SLR be lowered to 22 per cent of net demand and time liabilities (NDTL) to improve transmission of monetary policy signals.

6. Members emphasised that the nuancing of forward guidance is important. Forward guidance should aim at maintaining interest rate stability, while recognising the challenges of dealing with capital outflows and supply shocks in the process of negotiating the disinflation path set out for January 2016. One Member was of the view that while forward guidance is important for anchoring inflation expectations, guidance should indicate that policy will turn growth supportive if inflation adjusted for base effects declines. Another Member recommended that the Reserve Bank should give forward guidance of a decline in the policy repo rate.

7. The meeting was chaired by Dr. Raghuram G. Rajan, Governor. Internal Members: Dr. Urjit R. Patel (Vice-Chairman), Dr. K.C. Chakrabarty and Shri Harun R. Khan, Deputy Governors; and external Members: Prof. Indira Rajaraman, Dr. Arvind Virmani, Prof. Ashima Goyal, Prof. Errol D’Souza and Dr. Chetan Ghate were present in the meeting. Shri Y.H. Malegam and Dr. Shankar Acharya could not attend the meeting. Dr. Acharya submitted his written views. Officials of the Reserve Bank Shri Deepak Mohanty, Dr. Michael D. Patra, Shri B. M. Misra and Dr. B.K. Bhoi were in attendance.

Since February 2011, the Reserve Bank has been placing the main points of discussions of the meetings of TAC on Monetary Policy in the public domain with a lag of roughly four weeks after the meeting.

Alpana Killawala

Principal Chief General Manager

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