October 7, 2019
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Faceless e-assessment: electronic, no-human-interface tax scrutiny with automated case allocation and digital notices to taxpayers.
The National e-Assessment Centre (NeAC) is established as an independent central office to implement faceless e-assessment through electronic communication, supported by eight Regional e-Assessment Centres with Assessment, Review, Technical and Verification units. Cases will be allocated by automated systems to units across dynamic all India jurisdiction, eliminating physical taxpayer-officer interfaces. Notices and communications will be issued via registered e-filing accounts, email and SMS; taxpayers must respond electronically within prescribed timelines, enabling standardisation, functional specialisation, improved transparency and expeditious disposal of scrutiny cases.