December 2, 2023
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Two-factor authentication requirement for GST portal: OTPs to primary authorized signatory secure logins and demand updated contact details.
Two-factor authentication on the GST portal will require taxpayers, after entering user ID and password, to provide an OTP sent to the Primary Authorized Signatory's mobile number and email; the OTP is triggered by changes in device, browser, or location. Taxpayers must keep the authorized signatory's contact details updated on the GST portal. The feature is being deployed in phases, beginning with specified regions and expanding to all states as planned.