April 11, 2014
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Transparent credit pricing reforms mandate Base Rate methodologies, board-approved spread policies, and borrower protections for floating loans.
Reforms require banks to compute Base Rate preferably on marginal cost of funds or, if using other methods, to ensure non-discriminatory treatment; boards must approve policies detailing spread components, delegation of pricing authority and RAROC alignment. Existing customers' spreads may not be raised except for credit deterioration and must be disclosed at contract stage; reset dates for floating loans should be fixed and BPLR contracts migrated to Base Rate without switch charges. Recommendations also include an industry floating benchmark, timely prepayment benefit credit, stronger grievance redressal and consumer education.