July 4, 2013
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Regulatory coordination: public complaints can be lodged with any regulator, prompting joint resolution and complaint redressal.
The Board urged banks in Tamil Nadu to speed up branch opening and improve the ratio of physical branches, directed training of Business Correspondents in ten districts to enhance banking activity, and endorsed a joint study with District Industries Centre officers and the Reserve Bank on collateral practices for loans below Rs. 10 lakh. Bankers were asked to support agricultural insurance roll out in six districts. The Governor stressed public awareness of fraudulent money collection schemes, police sensitisation, fast tracking disposal of seized assets for repayment, and announced that the public may complain to any regulator with inter regulatory coordination to resolve complaints.