Authorised representative duties require prior creditor instructions, complete consultation records, and proportionate disciplinary sanctions for compliance breaches.
Authorised representatives of creditors in a class must both record consultation proceedings and prepare minutes identifying the consultation, date, participation, and creditors' views; contemporaneous emails may be incomplete where they omit participation details. They must obtain prior instructions before concurring to extensions for revised resolution plans, even if the request is administrative or time-bound. Under a graduated disciplinary regime, cancellation requires a proportionate response: absent fraud, dishonesty, personal gain, conflict, concealment, stakeholder prejudice, or prior misconduct, incomplete documentation and limited unauthorised procedural action may not justify the maximum sanction.
Issues: (i) Whether contemporaneous e-mail communications with the Resolution Professional satisfied the requirement to record proceedings and prepare minutes of consultations with creditors in a class; (ii) Whether concurrence to extensions for submission of revised resolution plans without prior instructions from the creditor class contravened the statutory duty of an authorised representative; (iii) Whether cancellation of registration and consequential disqualification from other assignments was proportionate to the established contraventions.
Issue (i): Whether contemporaneous e-mail communications with the Resolution Professional satisfied the requirement to record proceedings and prepare minutes of consultations with creditors in a class.
Analysis: Regulation 16A(10)(i) imposed distinct and mandatory obligations to record proceedings and prepare minutes of consultations. By virtue of Regulation 16A(11), the standard governing minutes under Regulation 24 applied mutatis mutandis. Although no prescribed format, register, or signature requirement existed, the record was required to identify the consultation, its date, participating creditors or their representative extent, and the substance of their views. The e-mails substantially reflected the dates and concerns raised but did not consistently record the extent of participation by class members. Cooperation in furnishing available records and the absence of concealment affected the gravity of the lapse, not its existence.
Conclusion: The e-mails did not fulfil the complete record-keeping requirement, and the contravention was established against the appellant.
Issue (ii): Whether concurrence to extensions for submission of revised resolution plans without prior instructions from the creditor class contravened the statutory duty of an authorised representative.
Analysis: Section 25A(3) requires an authorised representative always to act in accordance with prior instructions and contains no exception permitting the representative to unilaterally treat a matter as merely procedural. The fact that the extensions were administrative, time-bound, Resolution Professional-driven, and connected with an intervening statutory claim mitigated the gravity of the lapse. Those circumstances did not displace the requirement to obtain prior instructions, particularly where the representative controlled a decisive voting share and no prior consultation was shown for the extensions in question.
Conclusion: The concurrence without prior instructions contravened Section 25A(3), and the issue was decided against the appellant.
Issue (iii): Whether cancellation of registration and consequential disqualification from other assignments was proportionate to the established contraventions.
Analysis: Regulation 13(3) provides a graduated range of disciplinary measures, of which cancellation is the most severe. The doctrine of proportionality permits correction of a disciplinary sanction that is so excessive in relation to established misconduct as to shock the conscience. The record disclosed no fraud, dishonesty, personal gain, collusion, conflict of interest, concealment, demonstrated stakeholder prejudice, or prior disciplinary history. While the size of the represented class and the continuing documentation lapse were aggravating factors, the established breaches concerned incomplete documentation and action without instructions in a limited procedural setting.
Conclusion: Cancellation of registration was grossly disproportionate to the established misconduct, and the disciplinary authority must reassess the appropriate sanction after affording opportunity to the appellant.
Final Conclusion: The two compliance breaches remain established, but the maximum disciplinary sanction cannot be sustained; the disciplinary consequence must be freshly determined by applying proportionality.
Ratio Decidendi: A maximum disciplinary sanction under a graduated regulatory regime is unsustainable where it is grossly disproportionate to the established misconduct, and the appropriate sanction should ordinarily be freshly determined by the disciplinary authority.