TaxTMI 
TaxTMI 
We had made an import in 2023 during the ICEGATE migration paid all the duties and taken the goods out from the customs. The customs had provided us the BOE. But seems they had missed to mark the OOC date and time, hence it is not getting reflected in the BOE. Tried reaching the icegate team, customs asking them to update the same, but invain. The outward remittances which we had made is also not closed in the bank as the BOE is not getting reflected and they are unable to knock the remittances made towards the BOE. Kindly guide how to resolve the same and knock off the bill of entry towards the remittances made.
OOC date not punched
25 Mar 2025 
1 Reply 
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Missing OOC date on Bill of Entry prevents remittance closure; seek BOE amendment and escalate to customs/ICEGATE.
Missing OOC date on the Bill of Entry prevents bank reconciliation of outward remittances; obtain a formal BOE rectification or amendment through ICEGATE/customs, provide proof of duty payment and BOE issuance, and seek a manual update of the OOC. Simultaneously engage the bank to hold or reconcile the remittance, escalate to senior ICEGATE or regional customs officers if needed, file a formal grievance through customs/ICEGATE channels, involve technical support for portal correction, and consider specialist legal assistance. Keep detailed records of all correspondence and supporting documents. (AI Summary)
Missing OOC date on the Bill of Entry prevents bank reconciliation of outward remittances; obtain a formal BOE rectification or amendment through ICEGATE/customs, provide proof of duty payment and BOE issuance, and seek a manual update of the OOC. Simultaneously engage the bank to hold or reconcile the remittance, escalate to senior ICEGATE or regional customs officers if needed, file a formal grievance through customs/ICEGATE channels, involve technical support for portal correction, and consider specialist legal assistance. Keep detailed records of all correspondence and supporting documents. (AI Summary)