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Issue ID: 113912
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tax packaging

Date 30 Jun 2018
Replies 4 Replies
Views 1152 Views
Subscription renewal error requires vendor support contact promptly to rectify wrong package selection through phone or support.
A user mistakenly renewed a direct tax software package instead of the intended indirect tax package and requested that the vendor amend the subscription. Forum replies advised contacting vendor support or resolving by telephone, and indicated the forum cannot itself effect the change, directing the user to official support channels or a named contact for correction. (AI Summary)

SIR,

I HAVE BEEN USING YOUR INDIRECT TAX PACKAGE SINCE LAST 5 YEARS. Today i was renewing the package and by mistake i clicked and renewed the direct tax package instead of indirect tax package.

You are requested to update the same and renew it to indirect tax package instead of direct tax package.

Thanking You

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Replied on Jun 30, 2018
1.

I also committed such mistake. It was solved through phone immediately.

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Replied on Jun 30, 2018
2.

This is a curable mistake as rightly said by Kasturi Sir.

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Replied on Jun 30, 2018
3.

Pls write to [email protected]

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Replied on Jul 5, 2018
4.

No remedy is available in this Forum. You have to directly contact Shri Surendar Guptaji.

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