Sub:- Digitization of disbursement of Drawback claims at JNCH, NhavaSheva; Creating electronic database of all drawback claims optional procedure – Reg.
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Digitization of drawback claims: optional electronic submission and centralized database to expedite acknowledgments and record access.
Applicants may optionally submit a single scanned .pdf of the entire drawback claim and supporting documents to an authorized officer, who will copy it and return the storage device. The Drawback Section will maintain an electronic database with receipt, applicant, tax identifier, amount, date, and officer-acknowledgement fields; the .pdf must be hyperlinked to the receipt entry. Weekly backups and a Standard Operating Procedure are required to secure the database, which will facilitate acknowledgments, document retrieval, and interdepartmental access.