Assignment and Mapping of GSTN Roles for Field-Level Officers and Allocation of User IDs by Local Administrator
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GSTN role mapping for field officers standardises access, work allocation, and appeal processing through local administrator assignments.
GSTN role assignment for field-level officers provides for role mapping by the Local Administrator at each location. The circular identifies specified user roles and the corresponding officer categories, including Recovery Officer, Senior Recovery Officer, Appellate Authority, and Assistant to Appellate Authority, with task functions such as demand creation and recovery, approval of demand entries, processing appeals, viewing and uploading records, issuing notices, and handling rectification-related actions. The Local Administrator must ensure assignment of jurisdiction and roles to users, and user IDs are to be generated for employees for role allotment.