Issue of Certified copies of Orders and Circulars
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Certified copies issuance: fee requirement and standardised five day processing with specified authentication and delivery options.
Certified copies of orders and circulars shall be issued by the Enforcement Department, EAD, Recovery and Refund Department or concerned operational department; parties to proceedings receive one certified copy free unless an acknowledged copy exists, in which case fees apply, and applications for recent orders may be free where no prior copy was issued. Any person may apply; an Assistant Manager or above with Division Chief approval shall, after verifying the original, issue the certified copy within five working days. Certified copies must state "Certified to be true copy", include certifying officer details, office seal on every page, date and page count, and each issuing division must serialise and record copies.