Sub: Digitization of Refund claims at JNCH, Nhava Sheva; Creating electronic database of all refund claims, optional procedure; reg
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Digitization of refund claims enables optional PDF submission and a linked electronic database for customs refund receipts.
Digitization of Refund claims establishes an electronic filing regime for specified refund categories while retaining an optional manual route. Claimants may provide the entire refund claim and supporting documents as a single .pdf on portable media to a designated receiving officer, who will copy the file and return the device. Receipt sections must record claims in a prescribed database, hyperlink the .pdf to the receipt record, maintain separate SAD and CRC databases, and ensure weekly backups under an SOP; additional documents are to be linked similarly.