Ease of doing Business (EODB)- CT Department – GST Act 2017- GST Help Desk cum facilitation centres at Division/Circle level w.e.f.01.07.2017 -assist taxpayers for e-filing of returns and explain the procedures.
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GST facilitation centres expand taxpayer assistance and e filing support with mandatory helpdesk services and record-keeping.
Establishment of GST Help Desk cum Facilitation Centres at division and circle level to assist taxpayers with preparation and e filing of returns, provide helpline and technical support, log help requests, and publish contact details. Joint Commissioners are directed to encourage use of these centres and ensure maintenance of records capturing GSTN, enterprise name, email and contact number for periodic submission to the Ease of Doing Business team.