Review of Framework to address the ‘technical glitches’ in Stock Brokers’ Electronic Trading Systems’
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Stock brokers' electronic trading system glitch framework revised with new applicability, reporting timelines, exemptions, and disincentives.
The framework redefines technical glitch as any malfunction in a broker's electronic systems impacting trading or risk management for five contiguous minutes or more, while excluding global provider outages, MII disruptions, KYC processing, non trading back office issues, payment gateway failures at banks/aggregators, and decision support tool errors. Applicability is limited to IBT/STWT brokers with over 10,000 registered clients; brokers must notify exchanges and clients within two hours, submit a Preliminary Incident Report by T+1 and an RCA within 14 working days via a common portal. Capacity planning, software testing, monitoring, and proportionate BCP/DRS obligations are to be implemented and financial disincentives rationalised by exchanges.