Creation of Centralised Refund Section & Streamlining the procedure thereof-reg.
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Centralised refund processing centralises filing and standardises procedures to expedite customs duty refund claims and electronic disbursement.
Centralised Refund Section reorganises refund administration into CRC I and CRC II to centralise receipt, scrutiny, processing, sanction and electronic disbursement of refund claims. The Notice prescribes serialised receipt and master register entry, initial scrutiny with first come first served processing for complete claims, issuance of deficiency memos within a week to ten days for incomplete claims, cash section verification for prior refunds, officer proposals addressing time limit, merit and unjust enrichment, and decision by Assistant/Deputy Commissioner with required speaking orders, pre audit and post audit steps where applicable.