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CESTAT adjudicated a customs broker license revocation case involving regulatory non-compliance. The tribunal found violations of Customs Broker Licensing Regulations, specifically Regulation 10(d), for failing to exercise due diligence and adequately advise the importer. The original penalty of complete security deposit forfeiture and Rs. 50,000 penalty was substantially mitigated, reducing security deposit forfeiture to 15% and penalty to Rs. 10,000. The appellate tribunal partially allowed the appeal, recognizing procedural lapses while moderating the punitive measures, thereby balancing regulatory enforcement with proportionate disciplinary action against the customs broker.