The service provided by an air travel agent in booking airline tickets is classifiable under the Central Goods and Services Tax Act, 2017 read with the scheme of classification of services.
Classification (SAC):
The appropriate classification is SAC 998551 - Reservation services for transportation, falling under Heading 9985 (support services). The agent is not supplying air transportation per se, but facilitating booking.
Rate of Tax:
GST is leviable at 18% (9% CGST + 9% SGST or 18% IGST), with full eligibility of ITC in the hands of the recipient, subject to Section 16 conditions and absence of restriction under Section 17(5).
Valuation:
As per Rule 32(3) of the CGST Rules, a special valuation mechanism is prescribed:
GST is payable on such deemed value. Alternatively, where a separate service fee or commission is charged, GST @18% applies on the actual consideration.
ITC to Recipient:
Where the travel agent raises an invoice charging GST on service charges/commission under SAC 998551, the recipient is entitled to avail ITC, being a business support service not covered under blocked credits.
Prevailing Market Practice:
In B2B transactions, the established practice is that:
The airline issues the ticket/invoice in the name of the client (with GSTIN), and
The travel agent raises a separate invoice for service charges/commission with GST @18%.
This ensures clarity in tax treatment and seamless ITC flow. Gross billing by agents (including airfare) is generally avoided in ITC-sensitive cases due to valuation and credit complexities.
Conclusion:
The taxable supply is confined to the facilitation/booking service of the agent, classifiable under SAC 998551 and taxable at 18%, with ITC admissible to the recipient.