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Issues: Whether the brochure and warranty representation in relation to kitchen chimneys amounted to an unfair trade practice under section 36A of the Monopolies and Restrictive Trade Practices Act, 1969.
Analysis: The allegation rested on the use of the expression "Lifetime Warranty" and the claim that the life span of the product was not disclosed. The material on record showed that the warranty was explained in the owner's manual as lasting for 12 years, and there was no evidence that the respondent had suppressed the manual, refused access to it, or misrepresented the product standard, quality, usefulness, or warranty with any intent not to honour it. No oral evidence was led to show that customers were deceived or that the alleged omission created a materially misleading representation.
Conclusion: The complaint did not establish any unfair trade practice under section 36A, and no interference was warranted.
Ratio Decidendi: A warranty statement is not materially misleading where the explanatory material clarifying its duration is available and no evidence shows deception, suppression, or an intention not to honour the warranty.