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Bank of Baroda opens first 'Phygital' branch in Kolkata

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....ank of Baroda opens first 'Phygital' branch in Kolkata<BR>PTI News<BR>Dated:- 30-5-2025<BR>PTI<BR>Kolkata, May 30 (PTI) Bank of Baroda (BoB) on Friday inaugurated its first 'Phygital' branch in the Ko....

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....lkata Zone, which aims to combine digital enablement with personalised assistance, the state-run lender said. It is the seventh such branch of the bank in the country. "This innovative branch model ....

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....represents a significant step forward in redefining customer experience by combining digital enablement with personalised assistance," Managing Director & CEO Debadatta Chand said. The ‘Phygital’....

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.... branch aims to integrate self-service and assisted service models, featuring self-service kiosks, a video contact centre for non-financial services, and universal service desks for in-person assistan....

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....ce, he said. The Kolkata Zone is a key business hub for Bank of Baroda in West Bengal, with 258 branches, it said. PTI BSM RBT<BR> News - Press release - PIB....