Grievance redressal mechanism for GST established to resolve taxpayer complaints, refer policy or IT issues, and track resolution. A State-level Grievance Redressal Committee for GST is constituted, co-chaired by the Chief Commissioner of Central Tax and the Commissioner of State Tax, comprising tax officers, IT nodal officers, GSTN representatives, trade association members and tax professionals. Its mandate is to examine and resolve taxpayer grievances including procedural and IT issues, to refer policy matters to the GST Council Secretariat and CBIC policy wing, and to refer portal issues to GSTN. The Committee meets quarterly, maintains a quarterly progress report, and will use a GSTN portal for recording and publicly displaying grievance status and disposal.
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Provisions expressly mentioned in the judgment/order text.
Grievance redressal mechanism for GST established to resolve taxpayer complaints, refer policy or IT issues, and track resolution.
A State-level Grievance Redressal Committee for GST is constituted, co-chaired by the Chief Commissioner of Central Tax and the Commissioner of State Tax, comprising tax officers, IT nodal officers, GSTN representatives, trade association members and tax professionals. Its mandate is to examine and resolve taxpayer grievances including procedural and IT issues, to refer policy matters to the GST Council Secretariat and CBIC policy wing, and to refer portal issues to GSTN. The Committee meets quarterly, maintains a quarterly progress report, and will use a GSTN portal for recording and publicly displaying grievance status and disposal.
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