<h1>Medical and healthcare emergencies are a leading reason for personal loans, highlighting low insurance and reliance on unsecured credit.</h1> Medical and healthcare emergencies are a leading trigger for personal loans in urban India, with 11% of borrowers citing medical expenses and higher incidence in Tier 1, reflecting low health insurance penetration. The study also finds impulse borrowing, limited evaluation of alternatives, continued reliance on offline channels, high satisfaction driven by speed, and low deep understanding of credit scoring despite broad awareness.