<h1>Major cloud provider outage in US-EAST-1 caused widespread service errors and delays, partial recovery underway, investigation ongoing</h1> A major cloud provider experienced a significant outage in its US-EAST-1 region that caused elevated error rates and latency across numerous online services, disrupting social apps, gaming platforms, payment and brokerage services, and retail apps; the provider reported onset of issues early morning, engineers investigating increased errors, and partial recovery by mid-morning while working toward full resolution. Customers include governments, universities and large companies, and a cybersecurity expert at a U.K. IT institute warned that reliance on a small number of large cloud providers can magnify the impact of such failures.