<h1>Airline outage at vendor disrupts online bookings and check-in, raising carriage, consumer claims and regulatory oversight questions</h1> An airline experienced an outage at a third-party service provider's facility that intermittently disabled online booking, check-in and manage-booking services, prompting reliance on its mobile app and airport counters; the carrier operates frequent scheduled services and a mid-sized fleet on domestic and international routes. Legally, the incident raises potential claims under contract of carriage and consumer protection laws for delays, denied boarding or ancillary costs, and may trigger regulatory reporting obligations and scrutiny of third-party vendor management, business continuity plans, and data-security/compliance responsibilities depending on whether passenger data or safety-critical systems were affected.