<h1>Global IT firm names new Managing Director for India to drive revenue, delivery excellence and AI-led customer success</h1> A global IT services firm announced the appointment of a new managing director for its India operations, citing the appointee's 21 years of regional experience in business growth, customer success and digital innovation. The appointee, who joins the company's global leadership team, will prioritise accelerating revenue growth, strengthening delivery excellence and positioning the India unit as a trusted SAP and ServiceNow shoring partner within the group. The firm framed the move as part of a strategic push to drive AI-driven solutions, customer success and sustained market development in India.