<h1>Legal risks and compliance checklist for AI call-management services: data protection, consent, retention, accuracy, encryption, and billing transparency</h1> A telecom technology company launched a nationwide AI call-management service that answers, records, transcribes and routes incoming calls, integrates with CRMs, and offers configurable retention, spam filtering and end-to-end encryption. The service includes a free trial that converts to paid plans with prior billing notice and standard payment methods. Key legal considerations include compliance with data protection and telecom laws governing call recording, storage, consent and cross-border data transfers; accuracy and liability for AI-generated transcripts and automated actions; contractual terms for trial-to-paid conversion and referrals; and obligations to secure sensitive call data, implement retention limits, and respond to regulatory or law-enforcement requests.