<h1>Promotional claims by car-rental operator may create enforceable consumer rights under Consumer Protection Act, Section 2 and related rules</h1> A promotional press release by a car-rental operator markets self-drive services in Goa, asserting transparent pricing, new vehicles, routine servicing, prompt breakdown support, and money-back guarantees for service failures. Contract terms highlighted include age and documentation requirements, security deposits by vehicle class, 20% advance booking payments, cancellation refunds if made >24 hours, and liability for fuel, tolls, and parking. The operator promises verified insurance and registration documents, vehicle hygiene between rentals, and courier/airport delivery terms with distance-based delivery fees. Claims of compensation, guaranteed replacements, and refund policies are representations that could create enforceable consumer rights but may be subject to terms, limitations, and applicable consumer protection laws.