<h1>Life insurer reports 99.73% claim settlement ratio for 2024-25, citing product mix, tech and faster claim processes</h1> An Indian life insurer reported a 99.73% claim settlement ratio for fiscal 2024-2025, up from 99.66% the prior year, asserting this metric as evidence of operational efficiency and reliability in paying policyholder claims. The insurer highlighted product diversification across par, non-par, ULIP, annuity and term-with-return-of-premium offerings and emphasized efforts to reduce the protection gap in an underinsured market through technology and simplified processes. For consumers and regulators, the claim settlement ratio is presented as a key indicator of an insurer's ability to honour claims promptly and fairly.