<h1>AI-Powered Insurance: Public Sector Firms Directed to Boost Risk Assessment, Customer Service, and Digital Innovation</h1> Finance Minister directed public sector general insurance companies to leverage artificial intelligence for improved risk assessment and customer service. The guidance focuses on digital transformation, innovative product development, and strategic collaborations with technology firms. The sector has shown growth, with total premium collections rising from Rs 80,000 crore in 2019 to Rs 1.06 lakh crore in 2025, despite low insurance penetration. Companies were instructed to enhance efficiency, develop precise pricing models, and improve claims processing through advanced technologies.