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of <h1>Taxpayer Grievance Resolution Extended; New ITR Forms and Monitoring Updates Implemented; RSA Tokens Replaced for Officer Access.</h1> A Demand Management Fortnight was held from September 3 to 14, 2012, to address arrear demand grievances on the CPC portal, with Nodal Officers appointed as contact points for taxpayers. The initiative was extended to October 5, 2012, to ensure grievances were resolved within 30 days. An arrear demand MIS-Dashboard was provided for monitoring. Updates in September 2012 included changes to ITR forms for AY 2012-13, transaction monitoring, and compulsory scrutiny selection. RSA tokens were replaced, with new tokens distributed to ensure uninterrupted access for officers handling urgent tasks.
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