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of <h1>IEPF Authority Handles Claims, Refunds, and Investor Education; No Disgorged Funds Distributed as of February 2020.</h1> The Investor Education and Protection Fund (IEPF) Authority is responsible for distributing disgorged amounts to eligible applicants as per court orders. As of February 5, 2020, no such orders have been received. Over the past three years, no funds were allocated to NGOs, and no related complaints were reported. The IEPF has processed increasing numbers of claims, refunded substantial amounts, and conducted numerous Investor Awareness Programmes (IAPs). A toll-free helpline and an Interactive Voice Response System (IVRS) assist claimants with refund status and other queries. Between September 2019 and January 2020, 16,736 calls were addressed via the helpline.
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